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Transformation Customer Experience

September 25, 2019 @ 6:15 pm CEST

Chief Gin Officer , CX2030 and Sitecore Present

Transforming Customer Experience: Why Boardroom Buy-in is the Tip of the Iceberg

VIP Networking Dinner Forging New Relationships in the C-suite

Date: Wednesday 25th September 2019
Venue: The Grand Hôtel, Södra Blasieholmsmanen 8, 103 27 Stockholm, Sweden
Gin Expert, Author and Publisher: Neil Ridley
What’s on the agenda

You are invited to join Chief Gin Officer, CX2030 and Sitecore’s exclusive B2B networking experience at the luxurious Grand Hôtel. This evening, we’ll be looking at the challenges CMOs and CDOs face when Customer Experience (CX) fails to gain cultural buy-in within their organisation – and how to overcome those cultural challenges.

“44% of leaders across Nordics cite organisational culture as a top digital challenge to Customer Experience success” Report by CX2030

Join us to meet and share your CX experiences with your peers and to gain industry-leading insights from our host speaker, Jannik Devantier of Sitecore. Jannik will reveal that while organisations are adopting innovative approaches such as personalisation, the full ROI of CX is being held up by a cultural resistance. Guests gain valuable insight on: 

  • How CMOs and CDOs are optimising their CX adoption strategies 
  • How to make a clear business case for marketing transformation with demonstrable ROI 
  • Why people are the crucial factor in CX transformation 

As well as the business content and presentation, you’re invited to experience the famous Chief Gin Officer format including tasting the world’s best gins, a gourmet dining experience, education, entertainment and a hint of compettion.

Guest speaker

Peter Hellgren – CEO, Consid 

Peter Hellgren is CEO and founder of the award-winning IT company Consid. After studies within engineering, law and IT, and experience gained within sales, Peter started Consid in 2000. Since then, Peter has been a Sweden CEO of the Year he now runs knowledge seminars in The Swedish Parliament. Consid was crowned most attractive place to work in 2018.


Thommy Sundström

Thommy has over 20 years of experience in management software, which has equipped him with deep knowledge of leadership, innovation and strategy. He applies his experience to CMS, e-commerce and marketing automation. In particular, Thommy helps Swedish enterprise organisations to overcome cultural resistance to change, which ensures the pace of digital transformation can be increased and competitiveness maintained.

Skärmavbild 2019-09-06 kl. 09.43.44
Who is attending

This dinner is exclusively limited to 12 Chief Marketing Officers, Chief Digital Officers and C-1 executives (Directors, VPs, and Heads) of marketing, digital, innovation and transformation.

 Your hosts:

Sitecore is the industry leader in MarTech innovation. It offers enterprise companies a range of intuitive and dynamic content solutions for their digital portfolio. One of Sitecore’s greatest attributes is its dedication to CX. Its aim is to help marketing teams around the world to own the experiences they create for their customers, constituents, and supporters. 

CX2030 is a partnership between CEO.digital and Sitecore. Customers now expect consistent experiences from brands, and CX is how you deliver those. CX2030’s mission is to give you all the resources you need to make CX a success at your organisation. 

…Fully Booked…

Gin is served in…

Chief Gin Officer

Our B2B event experiences are all about mixing business with pleasure, and Chief Gin Officer is no different. Here, you’ll enjoy the serious business of gin tasting with the pleasure of connecting with senior peers from your industry. 

Guests will be guided through a selection of world-class gins by our dedicated gin expert before taking part in light competition where guests will have the opportunity to earn the ultimate title: Chief Gin Officer. 

Gin expert

Neil Ridley is a globally renowned gin expert who is famed for his exquisite taste when it comes to premium gins. His expertise is much sought after, and as a result Neil has appeared on multiple TV shows and even international radio programmes in the UK, USA and India. Prepare for an evening of gin-filled insights from our veteran gin expert. 

 What to expect

Gin Reception

Gin Cocktail


2 Gins

Main Meal Follows

1 Gin

Dessert Served

1 Gin

CGO Final

Winner announced

“The venue, food, entertainment & wine were all great. Well done and thank you!”

 Your venue

Grand Hôtel, Södra Blasieholmshamnen 8, 103 27 Stockholm, Sweden

The Grand Hôtel in central Stockholm is where A-Listers and celebrities come to stay and dine in the Swedish capital. Overlooking the Royal Palace, this exclusive, 5-star venue is home to several high-class restaurants and the Michelin-starred chef Mathias Dahlgren. With tonight’s event taking place in the Hugo Alfvéns and Mårten Winges Room, guests will experience the glamour of a venue that was frequented by celebrities like Frank Sinatra, Greta Garbo and Grace Kelly. 

Past CGO events

Julia Quintero, Event Director
0207 329 3933
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Laura Porter, Agency Director
0203 196 5704
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Event details

Chief Gin Officer, CX2030 & Sitecore Dinner:

Why People are the Key to True CX Transformation

Grand Hôtel, Södra Blasieholmshamnen 8, 103 27 Stockholm, Sweden

Wednesday 25th September 2019

from 18:15

“Thank you for yesterday evening, it was a fabulous event.”


September 25, 2019
6:15 pm


Grand Hôtel
Södra Blasieholmshamnen 8
Stockholm, P.O. Box 16424 SE 103 Sweden


Julia Quintero