CWO Dinner • UK • AI/ML
AI-native networks: The fast track to next level customer experience
Join your fellow IT, tech, and operations peers from customer-facing businesses, as we gather at London's HIDE to explore the defining traits of future-ready, resilient B2C business.
1 place remaining

When
Tuesday 9th December
18:30 – 21:30 GMT
Where
HIDE,
London
Who
IT, tech, and operations leaders
at customer-facing organisations
Hosted by
Business insights
You are invited to an evening of exclusive networking, fine dining, and crucial insights, courtesy of Chief Wine Officer & Hewlett Packard Enterprise (HPE). At London’s Michelin-starred HIDE, you will meet a select group of IT, AI, and ops experts to explore the full potential of the competitive advantages offered by intelligent network infrastructure. You’ll learn how AI-native networks are redefining what’s possible for service-led operations, customer experience, and revenue growth. Throughout your conversations, you will also enjoy a guided fine wine tasting and our famous Chief Wine Officer competition, led by celebrated wine expert Libby Brodie; recently named as number 19 in Drinks Retailing’s ‘Top 100 Most Influential in Drink’ list. Shall we book your seat at the table?
Today’s customer-facing organisations face an unprecedented transformation, with AI rapidly pushing the boundaries for networks, operations and digital experiences. The competitive advantage lies in a network that is faster, more secure, and continuously available. We’ll share the latest examples of cutting-edge innovations that are building customer loyalty and skyrocketing both employee and customer experiences. With this approach, UK retail giants Halfords were about to reduce network-related trouble tickets to zero, while simultaneously raising uptime by an unprecedented 35%. With the insight gained from this unique event, you’ll be able to do the same.
Key discussion points
- Network-driven innovations that foster loyalty and enhance revenue
- Enhancing employee and customer experience by deploying AI-native networks
- Identifying the defining traits of future-ready, resilient B2C business infrastructure
This exclusive experience is limited to just 10 IT, tech, and operations leaders from customer-facing organisations in London. You’re welcome to invite a relevant senior colleague by contacting the Event Director—but spaces fill up quickly, so RSVP now to secure your place at the table.
What to expect
Business insights
Engage around topical subject matters contextualised by short, sharp thought leadership speeches. You’ll gain relevant business insights and real-world examples of how to put these into practice.
Industry networking
You’ll meet subject matter experts, industry leaders, and some of the best minds in your field. This is a chance to make valuable connections with your peers around your sector’s most pressing topics.
Wine and dine
Enjoy an expert-led wine tasting and fine dining experience at five-star restaurants and hotels around the world. You’ll also take part in some light competition to crown a new Chief Wine Officer. Soft drink options are also available for those who prefer an alcohol-free experience.
Guest pledge
Come prepared to contribute to discussions, think about anything specific you might like to learn, and please let us know if you won’t be able to make it on the night. We’ll take care of the rest, including introducing you to the event sponsor. So you can just enjoy the experience and tasting.
Who's attending
A few confirmed attendees: Asda, SPI MARINE, Royal Mail, William Grant & Sons and Marks and Spencer.
Your venue
One Michelin Star
Award-winning Hedonism Wines on site
Exceptional seasonal menu
HIDE in the heart central London is a simply sophisticated Michelin-starred restaurant serving exceptional dishes from seasonal British produce.
Brought to life over three floors by Hedonism Wines, HIDE is exceptionally lit and overlooks the famous Green Park. Private dining in the Hide & Seek room on the first floor is a sophisticated oasis adorned with soft earthen tones and an exceptional view.
Guests will receive up to £25 towards an Uber voucher, to help with travel to and from this event.


On the menu
Starter
Sea bream tartare, lime, coriander & green Thai coconut sauce
Main course
Aynhoe Venison, smoked beetroot, Kalibos cabbage, walnut & Madeira jus
Dessert
Earl Gray soaked sponge, poached quince & vanilla Chantilly
Special dietary requirements can also be accommodated as necessary.
RSVP now: 1 place left
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Hosted by
HPE is a leader in essential enterprise technology, bringing together the power of AI, cloud, and networking to help organisations achieve more. As pioneers of possibility, our innovation and expertise advance the way people live and work. We empower our customers across industries to optimise operational performance, transform data into foresight, and maximise their impact. Unlock your boldest ambitions with HPE. Discover more at HPE.com.
Problem registering through the form? Have a question?
Contact the Event Director below.
What to expect from
CWO Dinner?
Exclusive insights. New connections. Premium wines.This is the CWO experience.
Held at some of the finest restaurants and hotels around the world, CWO Dinner events offer an unforgettable networking experience. Hear from expert speakers while making new connections over fine dining and curated wine tasting.
After an insightful discussion, one guest will be declared the evening’s ‘Chief Wine Officer’. Will you be the best taster in the room?
From business insights to peer networking and the famous CWO competition, find out more here.




