Personalise Customer Experiences with Customer Identity & Access Management

Name: Personalise Customer Experiences with Customer Identity & Access Management
Start: 2020-10-14T18:30:00+01:00
End: 2020-10-14T20:15:00+01:00

October 14 @ 6:30 pm - 8:15 pm

We’re combining our experience in the physical and digital spaces to bring Chief Wine Officer to your door.
The networking continues!

CWO : DIGITAL and Akamai present a virtual experience – with real wine

Personalise Customer Experiences with Customer Identity & Access Management

Wednesday 14th October

ONLINE 6:30 – 8:15PM (BST)

Mayur Upadhyaya, Senior Director Akamai Identity Cloud

Jane Parkinson, Wine Expert

WHAT’S ON THE VIRTUAL AGENDA

This October, join CWO : DIGITAL and Akamai for an exclusive virtual event and discover how to create business value by enabling personalised customer experiences with customer identity and access management (CIAM). In true CWO style, this evening of riveting insight will be punctuated by a fine wine-tasting session with real wines delivered straight to your door!

In recent months, the adoption of digital has accelerated. Businesses are seeing unprecedented traffic to their mobile applications, online shops, and other digital channels meaning they must accommodate registration spikes that surpass holiday shopping traffic. With CIAM, brands can create scalable, personalised digital experiences that meet the same standards as an in-person experience.

At this virtual roundtable, lock-in and discover how your peers are navigating customer identity challenges – such as siloed data, data privacy regulations and registration friction – and how you can utilize CIAM to drive business value and boost revenue. From leading industry experts, you will also gain insight on:

How Identity Cloud, Akamai’s CIAM solution, intelligently scales to ensure customer registration, authentication, and SSO functions remain on and fast during traffic spikes
Flexible data schemas and workflows, robust data governance capability, and global availability support almost every consumer use case

World-class insights aren’t the only thing on offer at this CWO and Akamai event. Secure your place now and we’ll deliver a selection of fine wines straight to your door for you to enjoy alongside fellow attendees. At the end of the evening, you’ll be invited to take part in the renowned CWO competition. Here, you’ll compete against your peers to see who will be crowned the ultimate grand slam title – Chief Wine Officer!

GUEST SPEAKER

MAYUR UPADHYAYA

Senior Director, Akamai Identity Cloud

A customer-centric enterprise technology leader; with seven years’ experience leading the consumer identity landscape. Mayur joined Janrain in 2013 and, after leading Global Customer Success became VP Europe. Following the acquisition of Janrain last year, at Akamai, Mayur’s responsibility is driving the Identity Cloud line of business. Mayur started his career as a full-stack developer at a ‘new media’ agency, progressing to Chief Architect, and in 2008 spun out his team into what became an award-winning digital agency. He holds a BSc in Business Information Technology, and a host of award-winning agency work, having gained a Webby nomination, IVCA, BIMA, Revolution, Peabody and BAFTA.

RICHARD MEEUS

EMEA Director of Security Technology and Strategy, Akamai

Richard is Akamai’s EMEA Director of Security Technology and Strategy. With over 20 years’ experience, Richard is responsible for designing and building secure solutions for some of the world’s most influential organisations. Starting out as a hardware engineer, his career has progressed alongside the tech industry as a whole, transitioning from a hardware to a software focus.

Richard is an industry expert in cloud computing, enterprise software and network security. During his time at Akamai, Mirapoint and Prolexic, he has had a strategic role across a broad range of projects, including the transformation of the UK’s largest corporate email implementation, and the deployment of DDoS solutions for multinational organisations to protect critical infrastructure and sensitive data. He is a chartered member of the BCS and CISSP, and is a thought leader in the industry.

WHO’S ATTENDING

This exclusive digital experience is open to just 15 senior and executive marketing and IT innovators who are seeking to enhance the customer experience through seamless personalisation.

This is a prime opportunity to network with peers from your industry, gain invaluable insight, and enjoy the finest wines delivered straight to your door. Join us in uncovering the secrets to flexible, omnichannel customer experience with Akamai.

YOUR HOST

Akamai Technologies’ mission is to make digital experiences fast, intelligent and secure. Its intelligent Edge Platform surrounds everything, from the enterprise to the cloud. It keeps apps and experiences closer to users – and attacks and threats far away. Akamai aims to empower enterprises with the agility they need to accelerate and secure in a multi-cloud world and own their digital future.

RSVP HERE 15 places left

Thought the event was well structured and breaking it up between the business and pleasure elements led to a nice balance and a relaxed discussion. Overall very enjoyable.

I have been to several events in the past but not for a few years, this event albeit virtual, was really enjoyable and informative.

CHIEF WINE OFFICER : DIGITAL EXPERIENCE

JANE PARKINSON

Wine Expert

Our premium event series is all about mixing business with pleasure. This virtual event brings together high-level business discussions and networking. We also nicely blend the virtual and physical spaces, inviting guests to sample the finest wines from home, guided by the best wine-tasters in the world.

But it doesn’t stop there – you’ll also get to take part in light competition to put your newfound wine knowledge to the test. Join us to take part in our wine expert’s wine-related competition to see if you can win the title of Chief Wine Officer.

Jane Parkinson is a wine expert on BBC1’s Saturday Kitchen Live and was crowned the International Wine & Spirit Competition’s Communicator of the Year in 2014, plus is a previous recipient of the Chairman’s Award at the Louis Roederer International Wine Writers’ Awards. She is an award-winning wine journalist, author and broadcaster who also regularly hosts wine events across the country plus she’s a judge in international wine competitions.