CWO Dinner • London • Web 3.0
Metaverse in media, entertainment and sports: Engaging the new ‘liquid fan’
Meet your peers, enjoy premium wines and fine dining, and explore how the metaverse can be used to reinvent customer experience with Chief Wine Officer and Globant

When
Thursday 23rd March
18:30 – 21:30 GMT
Where
Rosewood Hotel,
London
Who
CX and digital strategy leaders
in London, UK
Hosted by
Business insights
You’re invited to join Chief Wine Officer and Globant at a special networking and knowledge sharing dinner at the five-star Rosewood, London, where you’ll explore how metaverse has created new opportunities for brands to reinvent customer experiences. You and your senior CX and digital strategy peers will be joined by Fabien Rossini, Globant’s Metaverse and Gaming expert, and Dean Parker, Globant’s Design Partner, to unpack the evening’s discussion. You’ll also be treated to an exclusive wine tasting experience led by one of only 414 global Masters of Wine.
A new kind of ‘liquid fan’ is disrupting the sports and media world, demanding more than just the game or content alone to have a fully immersive experience. For organisations seeking to maximise customer engagement and loyalty, it is imperative to leverage technologies such as AI, blockchain, and the metaverse to become pioneers in a new era of customer experiences.
Key discussion points
- ‘Phygital’ experiences that offer personalised and seamless customer journeys between physical and digital channels
- Gamified experiences which offer immersive ways of engaging customers and create monetisation opportunities for brands
- Using AI and data-driven insights to offer hyper-personalised real-time content and capture audience attention
- Next generation venues – including smart stadiums – featuring augmented reality, interactive seating, image recognition and more, to provide incredible event experiences
This exclusive networking experience is open to just 10 CX and digital strategy leaders from organisations throughout the London area. If you have a relevant senior colleague you’d like to attend, please recommend them to the Event Director. Places are limited and highly popular – secure yours today.
What to expect
Business insights
Engage around topical subject matters contextualised by short, sharp thought leadership speeches. You’ll gain relevant business insights and real-world examples of how to put these into practice.
Industry networking
You’ll meet subject matter experts, industry leaders, and some of the best minds in your field. This is a chance to make valuable connections with your peers around your sector’s most pressing topics.
Wine and dine
Enjoy an expert-led wine tasting and fine dining experience at five-star restaurants and hotels around the world. You’ll also take part in some light competition to crown a new Chief Wine Officer. Soft drink options are also available for those who prefer an alcohol-free experience.
Your venue
Rosewood Hotel
Built in 1914
#10 World’s Best Cocktail Bar 2022
Two-star wine list award 2021
One of London’s finest hotels, Rosewood is a five-star urban sanctuary that envelops guests in sophistication and unsurpassed luxury. Designed in a grand Edwardian style, the hotel routinely wins awards for its wine list, bar, and for being among the best hotels in Europe.
The private dining area overlooking High Holborn is the embodiment of warmth and refinement, the perfect place to enjoy fine dining and expertly curated pairings with your peers.


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This event is brought to you by Chief Wine Officer and Globant. Registration subject to approval.
Hosted by
We are working to make the world a better place, one step at a time. We thrive by reinventing business and transforming organizations to be ready for a digital and cognitive future, providing world-class opportunities for talent to make a difference around the globe.
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Contact the Event Director below.
What to expect from
CWO Dinner?
Exclusive insights. New connections. Premium wines.This is the CWO experience.
Held at some of the finest restaurants and hotels around the world, CWO Dinner events offer an unforgettable networking experience. Hear from expert speakers while making new connections over fine dining and curated wine tasting.
After an insightful discussion, one guest will be declared the evening’s ‘Chief Wine Officer’. Will you be the best taster in the room?
From business insights to peer networking and the famous CWO competition, find out more here.