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Propel Your Enterprise Forward with Transformative Customer Experience

February 16 @ 4:00 pm - 6:00 pm

Propel Your Organization Forward with Transformative Customer Experience

Join Chief Wine Officer & Rightpoint for wine tasting & insights as we discuss quantifiable, exceptional CX in the digital era

Thursday, February 16, from 4:00PM PT | 7:00PM ET

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CWO at Home

Tom Quish,
SVP, Customer Experience,
Rightpoint

C-LEVEL NETWORKING AGENDA

Chief Wine Officer and Rightpoint invite you to join 15 of the brightest senior leaders in Customer Experience (CX), Marketing, Tech, and Data at this exclusive networking event from the comfort of your own home. Alongside Rightpoint’s SVP of Customer Experience, Tom Quish, you’ll discuss how exceptional, measurable CX can transform your business. You’ll also be treated to an expertly curated wine tasting in the company of Amy Christine, one of only 415 Masters of Wine in the world.

In the digital world, enterprises are reluctant to invest in initiatives or projects that can’t produce measurable success. Together, you and your peers will unpack how leaders can achieve delight for their customers with unique interactions and quantify the impact of their work, prove their value and secure further investment. You’ll also discuss:

KEY DISCUSSION POINTS

  • How to align with the C-suite on enterprise objectives and ensure marketing technology supports the business
  • Successful use cases to increase revenue and reduce cost through quantifiable customer experience success
  • Where your peers are on their CX transformation journey and challenges faced on this journey

After exclusive business insights and connecting with your industry peers, it’s time for our signature CWO competition. Amy Christine will pit you against your peers in a wine quiz for the ages to determine the group’s Chief Wine Officer – the best taster in the room.

This exclusive networking experience is open to just 15 CX, Marketing, and Tech leaders from organisations throughout the US. If you have a senior colleague that would benefit from the evening, please recommend them to your event director. Places are limited, secure yours today.

RSVP HERE 4 places left

USA WIDE

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This event is brought to you by Chief Wine Officer and Rightpoint.

GUEST SPEAKERS

TOM QUISH

SVP, Customer Experience, Rightpoint


DONALD CHESNUT

Chief Experience Officer (CXO), General Motors


YOUR HOST

Rightpoint logo

Rightpoint, a Genpact company is a global experience leader. Over 700 employees across 12 offices work with clients end-to-end, from defining and enabling vision, to ensuring ongoing market relevance. Our diverse teams lead with empathy, data, and creativity—always in service of the experience. From whiteboard to roll-out, we help our clients embed experience across their operations from front to back office to accelerate digital transformation through a human-centric lens.

WHY ATTEND: THE CWO EXPERIENCE

Essential insights. New connections. Quality wines. This is the CWO Experience.

Our premium event series is all about mixing business with pleasure. This virtual event brings together high-level business discussions and networking. We also nicely blend the virtual and physical spaces, inviting guests to sample the finest wines from home, guided by the best wine-tasters in the world.

But it doesn’t stop there – you’ll also get to take part in light competition to put your newfound wine knowledge to the test. Join us to take part in our wine expert’s wine-related competition to see if you can win the title of Chief Wine Officer.

What can you expect during a CWO at Home event?  
Read our Guide to Attending here.

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WINE TASTING

An experience for your taste buds

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NETWORKING

Discussion with your peers

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INDUSTRY INSIGHTS

Hear from leading figures in the industry

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COMPETITION

Test your knowledge to win the CWO title

WHAT DO OUR GUESTS SAY?

Want to know what our previous guests say about our events? Browse more testimonials here.

Excellent…love the format. Two hours went so fast, and the discussion was excellent!

The event was well orchestrated, informational, and a great way to network with a group of peers and sponsors. Really fun setup and enjoyed the open dialogue.

It was probably one of the best virtual events I’ve had. Loved how business chatter was broken up by great wine tastings. Thank you all!

YOUR TEAM ON THE DAY

EVENT HOST

MEGAN POWERS

020 7329 3933


EVENT DIRECTOR

ANGELIKI OIKONOMOU

020 3687 2302


Details

Date:
February 16
Time:
4:00 pm - 6:00 pm
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