CWO Dinner • UK • AI/ML
Elevate service excellence across your organisation with innovation at scale
Enjoy fine wine tasting, Michelin-starred dining, and insights into how organisations are unifying data to drive AI-enhanced efficiencies
2 places remaining
When
Wednesday
11th February
18:30 – 21:30 GMT
Where
HIDE,
London
Who
IT, technology and engineering leaders
Hosted by
Business insights
You’re invited to an unforgettable evening of expert insight, fine wine tasting and gourmet cuisine; courtesy of Chief Wine Officer, Atlassian, Accenture & AWS. Alongside carefully chosen experts, you’ll meet Andrew Boyagi, Atlassian’s Customer CTO for Williams Racing and discuss how he’s helping transform Williams with service management. You’ll also meet Accenture Software & Platform Industry Lead and MD for EMEA, Dilnisin Bayel, and look into cutting-edge strategies for collaborating across functions, accelerating innovation, and reimagining customer service standards. Throughout the evening’s conversations, you’ll enjoy a guided fine wine tasting experience from a certified Master of Wine; one of only 421 in the world. Can we book you a seat?
With a unified approach to service management, market leaders such as Roblox, Reddit, and Dropbox are all breaking free of the restraints of siloed teams and data. By automating manual workloads to speed up innovation and resolution, it’s possible to deliver vastly improved customer and employee experience, and scale unified, AI-powered service management across the entire business. For EV startup, Rivian, that amounted to a $2.5 million tool cost saving per year, while Atlassian themselves dropped average resolution times from eight days to less than nine minutes. At this event, you’ll learn everything you need to do the same.
Key discussion points
- Connecting IT, support, development, and operations on a single platform
- Harnessing automation to deliver support and delight customers at scale
- Accelerating product roadmaps with unified and AI-powered service management
This exclusive networking experience is open to just 12 IT leaders from organisations in Greater London. Invite a relevant senior colleague by contacting the Event Director—but seat will fill fast, so secure yours first.
What to expect
Business insights
Engage around topical subject matters contextualised by focussed, relaxed thought leadership speeches. You’ll gain relevant business insights and real-world examples of how to put these into practice.
Industry networking
In a relaxed environment, you’ll meet subject matter experts, industry leaders, and some of the best minds in your field. This is a chance to make valuable connections with your peers around your sector’s most pressing topics.
Wine and dine
Enjoy an expert-led wine tasting and fine dining experience at five-star restaurants and hotels around the world. You’ll also take part in some light competition to crown a new Chief Wine Officer. Soft drink options are also available for those who prefer an alcohol-free experience.
Guest pledge
Come prepared to contribute to discussions, think about anything specific you might like to learn, and please let us know if you won’t be able to make it on the night. We’ll take care of the rest, including introducing you to the event sponsor. So you can just enjoy the experience and tasting.
Who's attending
A few confirmed attendees: Ministry of Defence, Mastercard, British American Tobacco, Kantar, Department of Education, Direct Line Group and Hargreaves Lansdown.
Speakers and hosts
Andrew Boyagi
Customer CTO, Atlassian Williams Racing
Dilnisin Bayel
Software & Platform Industry Lead - EMEA | Managing Director, Accenture
Sam Caporn MW
Master of Wine
Richard Porter
Managing Director, Chief Wine Officer
Your venue
One Michelin Star
Award-winning Hedonism Wines on site
Exceptional seasonal menu
HIDE in the heart central London is a simply sophisticated Michelin-starred restaurant serving exceptional dishes from seasonal British produce.
Brought to life over three floors by Hedonism Wines, HIDE is exceptionally lit and overlooks the famous Green Park. Private dining in the Hide & Seek room on the first floor is a sophisticated oasis adorned with soft earthen tones and an exceptional view.
RSVP now: 2 places left
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Hosted by
Atlassian unleashes the potential of every team. Our agile & DevOps, IT service management, and work management software helps teams organize, discuss, and complete shared work. The majority of the Fortune 500 and over 300,000 companies of all sizes worldwide—including NASA, Audi, Kiva, Deutsche Bank, and Dropbox—rely on our solutions to help their teams work better together and deliver quality results on time. Learn more about our products, including Jira, Confluence, and Jira Service Management at https://atlassian.com/.
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud, offering over 200 fully featured services from data centers globally. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—are using AWS to lower costs, become more agile, and innovate faster.
Problem registering through the form? Have a question?
Contact the Event Director below.
What to expect from
CWO Dinner?
Exclusive insights. New connections. Premium wines.This is the CWO experience.
Held at some of the finest restaurants and hotels around the world, CWO Dinner events offer an unforgettable networking experience. Hear from expert speakers while making new connections over fine dining and curated wine tasting.
After an insightful discussion, one guest will be declared the evening’s ‘Chief Wine Officer’. Will you be the best taster in the room?
From business insights to peer networking and the famous CWO competition, find out more here.