CWO Dinner • UK • Cloud

Breakthrough CX: Reach your customers anywhere, anytime

Meet your tech peers over City Social’s Michelin-starred food and wines to unpack leading cloud-native customer experience strategy
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City Social, London
When

Wednesday 28th June
18:30 – 21:30 BST

Where

City Social,
London

Who

Senior tech leaders
in London, UK

Hosted by
Smart Communications Logo

Business insights

Join us for this unforgettable evening of fine dining, peer-to-peer networking and curated industry insights, hosted by Chief Wine Officer & Smart Communications. Indulge in a three-course gourmet dinner while overlooking the iconic London skyline. As the evening unfolds, you’ll discuss how to overcome the most persistent CX bottlenecks to reach customers wherever they are, however they want. Meanwhile, we’ll enhance your discussion with a delightful wine tasting led by a world-renowned Master of Wine.

Modern customers primarily meet brands through digital touchpoints. While many enterprises have taken steps to modernise, only a handful have managed to address the two big culprits behind poor CX — siloed data and legacy technology. Are you ready to learn their cloud-native, digital-first strategy?

Key discussion points

  • How one enterprise experienced benefits valuing $16 million over three years and an ROI of 260% on cloud-native CX
  • Proven steps you can take to overcome legacy tech and siloed data
  • Curated insights from the journey of Smart Communications clients

This event is open to just 10 senior tech leaders from London. Book your spot now while seats are available – and why not invite a senior colleague, too?

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What to expect

Business insights

Engage around topical subject matters contextualised by short, sharp thought leadership speeches. You’ll gain relevant business insights and real-world examples of how to put these into practice.

Industry networking

You’ll meet subject matter experts, industry leaders, and some of the best minds in your field. This is a chance to make valuable connections with your peers around your sector’s most pressing topics.

Wine and dine

Enjoy an expert-led wine tasting and fine dining experience at five-star restaurants and hotels around the world. You’ll also take part in some light competition to crown a new Chief Wine Officer. Soft drink options are also available for those who prefer an alcohol-free experience.

Speakers and hosts

Your venue

One Michelin Star
100% British produce
Jason Atherton has worked alongside Marco Pierre White and Ferran Adria

24 floors up offering unrivalled panoramas of the capital, City Social is a Michelin-starred wonder of creativity and refinement. Chef Patron Jason Atherton and Executive Chef Paul Walsh have curated and created a stellar menu of British produce that delights with indominable elegance. Social 24 is also well worth any guest’s time, serving spectacular cocktails inspired by the London landmarks visible from the bird’s eye venue.

REGISTER TO ATTEND
City Social, London
City Social

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This event is brought to you by Chief Wine Officer and Smart Communications. Registration subject to approval.

Hosted by

Smart Communications Logo

Smart Communications is a leading technology company focused on helping businesses engage in more meaningful customer conversations. Its Conversation Cloud™ platform uniquely delivers personalized, omnichannel conversations across theentire customer experience, empowering companiesto succeed in today’s digital-focused, customer-driven world while also simplifying processes and operating more efficiently. Smart Communications isheadquartered in the UK and serves more than 650 customers from offices located across North America, Europe, and Asia Pacific. Smart Communications’ Conversation Cloud platform includes the enterprise-scale customer communications management (CCM) power of SmartCOMMTM, forms transformation capabilities made possible by SmartIQTM and the trade documentation expertise of SmartDXTM. In 2021, the company acquired Assentis, a leading Europeansoftware solutions provider specializing in customer communications management (CCM) with a focus on the financial services industry. To learn more, visit smartcommunications.com

Problem registering through the form? Have a question?
Contact the Event Director below.

Melissa Hawkes
Event Director

Melissa Hawkes
+44 20 3687 0436 • EmailLinkedIn

What to expect from

CWO Dinner?

Exclusive insights. New connections. Premium wines.This is the CWO experience.

Held at some of the finest restaurants and hotels around the world, CWO Dinner events offer an unforgettable networking experience. Hear from expert speakers while making new connections over fine dining and curated wine tasting.

After an insightful discussion, one guest will be declared the evening’s ‘Chief Wine Officer’. Will you be the best taster in the room?

Find out what our previous guests say about our events.

From business insights to peer networking and the famous CWO competition, find out more here.

Got specific questions? Browse the frequently asked questions and find all the answers.

REGISTER TO ATTEND