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Fighting fraud & reducing customer friction with AI

October 22 @ 7:00 pm - 8:45 pm

We’re combining our experience in the physical and digital spaces to bring Chief Wine Officer to your door.
The networking continues!

CWO : DIGITAL and IBM present a virtual experience – with real wine

Fighting Fraud & Reducing Customer Friction with AI

WHAT’S ON THE VIRTUAL AGENDA

This October, lock-in for a CWO : DIGITAL and IBM exclusive virtual event and discover how you can reduce payment fraud losses and improve customer experience by integrating new Artificial Intelligence (AI) technologies into legacy fraud detection solutions. To compliment the riveting insights into fraud management, you’ll be joined by wine connoisseur May Matta-Aliah who will take you through a virtual-wine tasting with real wines delivered straight to your door!

It’s currently estimated that cybercrime costs the global economy $600 billion. As the transaction volume and variety of payments keep increasing, so do fraud threats. The ability to rapidly identify new threats, adapt fraud prevention controls and take corrective action is critical to the payments business and the customers they serve. By leveraging AI for fraud prevention, banks and payments companies can enhance their internal security while streamlining business processes.

At this unique interactive experience, guest speakers Ed Fernando, IBM and Ted Crooks, Crooks Analytics will share their expertise on how to put AI to work and scale fraud domain expertise. You’ll discover how to adapt to rapidly evolving fraud threats, optimize workflow efficiency, and reduce the friction in the customer experience – all by leveraging the power of AI.

You will also gain insight on:
• Understanding how your models work under the hood
• Scaling resources to handle increasing transaction volume and velocity
• Improving detection while reducing false positives
• How to build and maintain sophisticated fraud models without reliance on expensive vendor support

This is an unparalleled opportunity to meet and network with likeminded peers, gain invaluable insight into the role AI plays in fraud detection, and ensure you are one step ahead of the digital transformation curve. The night will end with some lighthearted competition as our wine expert puts your palates to the test and crowns one lucky winner the enviable title of Chief Wine Officer!

Secure your place today and be the enterprise that values customer security above all else.

GUEST SPEAKERS

TED CROOKS

Principal, Crooks Analytics


Session Speaker: ‘Harmonizing human and Artificial Intelligence for better fraud protection’

Ted Crooks came to fraud-management from AI as the original product manager of Falcon (now a FICO product). He also led development of other first-time AI products for the telecom and automotive industries. Ted co-founded Burning Glass Technologies, a successful AI resume-analysis company, and, at Global Analytics, led development of multiple fraud and compromise management systems for payment-networks. Ted joined FICO in a more operational role as Vice President Global Fraud Solutions but continued leading new products as well.

ED FERNANDO

Domain Expert, IBM


Session Speaker: “Putting AI into Practice”

Ed has been helping clients achieve operational efficiencies, meet regulatory compliance, and fight financial crime for over twenty years, while working for major technology companies such as IBM, FIS and Oracle Financial Services. Ed is currently a domain specialist supporting IBM’s award-winning Safer Payments fraud and risk solution that applies IBM’s expertise in AI and Machine Learning to combat payments fraud, fraudulent account opening, account takeover and money laundering. Cybersecurity, and Enterprise Risk Management. He holds Six Sigma Yellow Belt and ITIL Foundation Certification.

WHO’S ATTENDING

TBC

YOUR HOST


IBM Financial Crimes Insight uses market-leading AI, big data and automation technologies, driven by input from regulatory experts, to increase both the efficiency and the effectiveness of payment fraud detection, anti-money laundering compliance and insurance claims investigation programs, minimizing the financial and regulatory burden of compliance and reducing reputational risk.

IBM and the IBM logo are trademarks of International Business Machines Corp., registered in many jurisdictions worldwide.

RSVP HERE  7 places left

This is a USA focused event, however unfortunately due to licensing laws we cannot ship wine to the following states: DE, KY, ME, MT, UT, SD, AL, KY, MS, MT, SD, UT.

You can withdraw your marketing consent at any time by sending an opt out request. Also, you may unsubscribe from receiving marketing emails by clicking the unsubscribe link in each such email. More information on our processing can be found in the IBM Privacy Statement. By submitting this form, I acknowledge that I have read and understand the IBM Privacy Statement. Also, I understand that IBM may take group photos or perform live streaming during the event for promotional purposes.

Thought the event was well structured and breaking it up between the business and pleasure elements led to a nice balance and a relaxed discussion. Overall very enjoyable.
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CHIEF WINE OFFICER : DIGITAL EXPERIENCE

MAY MATTA-ALAIH

Wine Expert


Our premium event series is all about mixing business with pleasure. This virtual event brings together high-level business discussions and networking. We also nicely blend the virtual and physical spaces, inviting guests to sample the finest wines from home, guided by the best wine-tasters in the world.

But it doesn’t stop there – you’ll also get to take part in light competition to put your newfound wine knowledge to the test. Join us to take part in our wine expert’s wine-related competition to see if you can win the title of Chief Wine Officer.

For close to 20 years, May’s had her finger on the pulse of the wine and spirits scene in New York City. May represents wine regions and brands as their primary educator and ambassador. She has taught countless seminars to industry professionals and has presented at high visibility conferences such as New York Wine Expo, Society of Wine Educator Annual Conference and the French Wine Society Annual Conference. May is also a long time instructor at the prestigious International Wine Center, where she has been teaching the classes of the Wine & Spirits Education Trust (WSET) and served as an adjunct professor at the City Tech, CUNY.

3 FINE WINES 1 WINNER

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DELIVERY

Wine delivered to your door
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INTRODUCTIONS

Champagne welcome
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PRESENTATION

Keynote Speech 1 + Q&A
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WHITE WINE

White wine tasting session
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PRESENTATION

Keynote Speech 2 + Q&A
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RED WINE

Red wine tasting session
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COMPETITION

CWO Winner Announced
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BREAKOUTS

Interactive Networking
A novel experience for me, and very enjoyable. Format worked really well, and interesting mix of presenters and guests (and wine to balance it all). Thank you to the CWO team!

EVENT DIRECTOR

CARINA VARDIE

020 3687 3949


EVENT HOST

RICHARD PORTER

020 3687 3940


SUMMARY

CWO and IBM present

Fighting fraud & reducing customer friction with AI

Details

Date:
October 22
Time:
7:00 pm - 8:45 pm
Event Category:
Event Tags:
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Organizer

Carina Vardie