CWO Dinner • New York • Experience
Create elite personalization with optimized customer data and AI
Join your peers at Union Square Café in New York to discuss how market leaders safely and effectively build a competitive advantage with cutting edge CX strategies.
3 places remaining

When
Thursday, June 20
6:30 – 9:30PM ET
Where
Union Square Café,
New York
Who
Senior experience, product,
and technology leaders
Hosted by
Business insights
You’re invited to an unforgettable evening of exclusive insights, fine dining, and guided wine tasting at the award-winning Union Square Café in New York, courtesy of Chief Wine Officer & Twilio. At this event, you’ll meet Rick Stansfield, Twilio’s Senior Manager of Cloud Information Security Architects, and discuss how to best harness your customer data across all your touchpoints to develop and deliver best-in-class experiences. To enhance proceedings, you’ll enjoy a fine wine tasting from highly awarded wine educator and expert, May Matta-Aliah. Can we book your seat at the table?
Truly knowing your customer requires more than simply gathering data. You must collate and analyze data and insights across all touchpoints to build a real-time picture of their needs and wants. Market leaders are operationalizing their tools and processes, and harnessing AI to enhance personalization, so that their teams can deliver experiences that separate them from the competition. And all without compromising security or the privacy of their customers. So how can you do the same?
Key discussion points
- How to generate actionable insight from seemingly endless customer data
- Leveraging conversions to unlock further value for your business and customers
- Delivering standout engagement without risking data privacy or transparency
This exclusive networking experience is open to just 12 experience, product, and technology leaders in New York. You can also invite a relevant senior colleague by contacting the Event Director – but places are limited, so book yours today.
What to expect
Business insights
Engage around topical subject matters contextualised by short, sharp thought leadership speeches. You’ll gain relevant business insights and real-world examples of how to put these into practice.
Industry networking
You’ll meet subject matter experts, industry leaders, and some of the best minds in your field. This is a chance to make valuable connections with your peers around your sector’s most pressing topics.
Wine and dine
Enjoy an expert-led wine tasting and fine dining experience at five-star restaurants and hotels around the world. You’ll also take part in some light competition to crown a new Chief Wine Officer. Soft drink options are also available for those who prefer an alcohol-free experience.
Your venue
Union Square Café
5x James Beard Awards winner
9x first place on Zagat Survey’s Most Popular Restaurant list
Architecture and interior by Rockwell Design Group
Founded in 1985, Union Square Café is the flagship restaurant that launched Danny Meyer’s Union Square Hospitality Group and has been one of the USA’s most beloved dining institutions for over 30 years. Led by executive chef, Lena Ciardullo, Union Square Café showcases the best local ingredients in a casual and contemporary dining room characterized by warmth and hospitality.


RSVP now: 3 places left
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Hosted by
Twilio is the customer engagement platform that drives real-time, personalized experiences for today’s leading brands. Twilio enables companies to use communications and data to add intelligence and security to every step of the customer journey, from sales to marketing to growth, customer service and many more engagement use cases in a flexible, programmatic way. Across 180
countries and territories, millions of developers and hundreds of thousands of businesses use Twilio to create magical experiences for their customers.
Problem registering through the form? Have a question?
Contact the Event Director below.
What to expect from
CWO Dinner?
Exclusive insights. New connections. Premium wines.This is the CWO experience.
Held at some of the finest restaurants and hotels around the world, CWO Dinner events offer an unforgettable networking experience. Hear from expert speakers while making new connections over fine dining and curated wine tasting.
After an insightful discussion, one guest will be declared the evening’s ‘Chief Wine Officer’. Will you be the best taster in the room?
From business insights to peer networking and the famous CWO competition, find out more here.



