CWO At Home • UK & EU • Marketing

Discover the CX trends that will define success in 2024

Taste premium wines with your senior peers while discussing cutting edge Mar-Tech insights that will revolutionise your approach to CX
2 places left

Tuesday 28th November
18:00 – 20:00 GMT
19:00 – 21:00 CET


C-suite and senior marketing and digital leaders


Your own home or office

Hosted by
bazaarvoice full logo blue
monetate color logo

Business insights

You’re invited to a very special wine tasting and networking experience that you can join right from the comfort of your home. Hosted by Chief Wine Officer, Bazaarvoice & Monetate, you’ll explore how the world’s most successful retail brands such as Kingfisher, Argos and Sainsbury’s deliver triple digit conversion rates, boost consumer revenue per session, and grow average order values through a holistic approach to CX. Are you ready to learn more?

This winning approach is held up by three pillars: user generated content, automated 1-2-1 experience and comprehensive personalisation. Despite radical changes in customer behaviour, a handful of brands are still consistently outperforming the competition. At this event, you’ll see how more than 12,000 market-leading brands leverage content produced by users across every stage of the buyer journey to produce unprecedented results.

Key discussion points

  • How one business saw a 39% lift in revenue per session, a 4.2% increase in average order value and a 3% lift in conversion rate
  • Bringing together your tech stack to maximise messaging impact and getting the full ROI
  • The AI trends that are revolutionising marketing practice and how you can prepare for them

This event is open to 15 senior marketing and digital leaders from the UK and EU. Registrations will close soon – so register now, before you miss your chance. And while you’re at it, why not invite a relevant senior colleague, too?


What to expect

Business insights

Engage around topical subject matters contextualised by short, sharp thought leadership speeches. You’ll gain relevant business insights and real-world examples of how to put these into practice.

Industry networking

You’ll meet subject matter experts, industry leaders, and some of the best minds in your field. This is a chance to make valuable connections with your peers around your sector’s most pressing topics.

Wine tasting

Enjoy a fine wine tasting led by a Master of Wine (only 414 in the world) or a wine expert. You’ll also enjoy some light competition as each event ends with the crowning of a new Chief Wine Officer. Soft drink options are also available for those who prefer an alcohol-free experience.

Who's attending

Confirmed attendees:

Lenovo, Just Eat, Boohoo Group, Decathlon and Seasalt to name a few.

RSVP now to avoid disappointment!

Speakers and hosts

RSVP now: 2 places left

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This event is brought to you by Chief Wine Officer, Bazaarvoice and Monetate. Registration subject to approval.

Hosted by

bazaarvoice full logo blue

Thousands of the world’s leading brands and retailers trust Bazaarvoice technology, services, and expertise to drive revenue, extend reach, gain actionable insights, and create loyal advocates. Bazaarvoice’s extensive global retail, social, and search syndication network, product-passionate community, and enterprise-level technology provide the tools brands and retailers need to create smarter shopper experiences across the entire customer journey.

monetate color logo

Monetate is shaping the future of digital customer experiences. Powered by patented machine learning, Monetate empowers organizations to use relevant data to make the most intelligent and personalized decisions across touchpoints. Capabilities such as testing and experimentation, recommendations, and automated 1-to-1 experiences give brands the ability to deliver the right experience at the right time to their customers. Monetate has incorporated powerful capabilities from Certona to provide the most comprehensive personalization solution, all within a single platform.

Problem registering through the form? Have a question?
Contact the Event Director below.

Kelly Humphreys
Event Director

Kelly Humphreys
+44 20 3404 4507 • EmailLinkedIn

What to expect from

CWO At Home?

Exclusive insights. New connections. Premium wines.This is the CWO experience.

The CWO At Home experience mixes exclusive insights, valuable business connections, and premium wine tasting for an unforgettable evening of networking, all from the comfort of your home.

A carefully curated selection of wines is delivered to your door prior to the event, so you can take part in our expert-led tasting and some light-hearted competition. Will you be our next Chief Wine Officer?

Find out what our previous guests say about our events.

From business insights to peer networking and the famous CWO competition, find out more here.

Got specific questions? Browse the frequently asked questions and find all the answers.