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Drive Engagement and Loyalty Through Customer Intelligence

April 29 @ 6:30 pm - 8:30 pm

We’re combining our experience in the physical and digital spaces to bring Chief Wine Officer to your door.
The networking continues!

CWO DIGITAL and INFORMATICA present a virtual experience – with real wine

Drive Engagement and Loyalty Through Customer Intelligence

YOUR DIGITAL AGENDA

This April, join CWO DIGITAL, Informatica and 15 of your senior industry peers for a virtual networking experience – with real wine!

Are you confident that your data is fit for purpose?

This year, 60 percent of organisations are set to accelerate their digital transformation initiatives. That’s because consumers and business buyers alike want seamless, consistent, and personalised customer experiences. Differentiated customer experience relies on understanding customer buying behaviour and patterns. But delivering this requires a foundation of high-quality data. With CX now at the heart of digital transformation, organisations must deliver differentiated customer experiences to help build loyalty and drive customer satisfaction.

Take your place around this interactive roundtable and discover how you can improve customer engagement. Find out how organisations are improving their customer satisfaction through a data driven approach to loyalty and service. By better understanding your customers’ buying behaviour and patterns, you can boost customer retention, enhance customer satisfaction, and increase your loyal customer base.

In true CWO DIGITAL style, our Wine Expert will mix business with pleasure by taking you through a virtual wine tasting session. Be prepared for some light-hearted competition as your taste buds are put to the test, culminating in one lucky attendee being crowned with the grand slam title, Chief Wine Officer!

GUEST SPEAKER

GREG HANSON

VP Specialists EMEA & LATAM, Informatica


Greg Hanson has over 22 years experience within the world of data. Since joining Informatica in 2000 he has led hundreds of data initiatives with Informatica’s clients and partners. More recently, he has contributed to Informatica’s vision, go-to-market strategy, and customer success as EMEA and LATAM CTO. He regularly presents for Informatica and has a passion for discovering innovative uses for Informatica’s platform and ways for data to power business.

Prior to joining Informatica Greg oversaw project management for delivering data warehouse and analytics solutions at Consignia.

WHO’S ATTENDING

This CWO DIGITAL and Informatica event is exclusive to just 15 senior CX and Marketing leaders. RSVP today to learn whether your data is fit-for-purpose, and discover how to bring your customers into focus.

YOUR HOST


Informatica, the Enterprise Cloud Data Management leader, accelerates data-driven digital transformation. They enable companies to fuel innovation, become more agile, and realize new growth opportunities, resulting in intelligent market disruptions. Over the last 25 years, Informatica has helped more than 9,000 customers unleash the power of data.
www.informatica.com

EVENT FULL

Sorry, registration for this event is now closed.

I thought the wine tasting was a really great way of breaking up the event and getting people talking. Thank you for a great evening and a good discussion
Unilever
High quality event and great networking opportunity across industry.
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CHIEF WINE OFFICER DIGITAL EXPERIENCE

JANE PARKINSON

Wine Expert


Our premium event series is all about mixing business with pleasure. This virtual event brings together high-level business discussions and networking. We also nicely blend the virtual and physical spaces, inviting guests to sample the finest wines from home, guided by the best wine-tasters in the world.

But it doesn’t stop there – you’ll also get to take part in light competition to put your newfound wine knowledge to the test. Join us to take part in our wine expert’s wine-related competition to see if you can win the title of Chief Wine Officer.

Jane Parkinson is a wine expert on BBC1’s Saturday Kitchen Live and was crowned the International Wine & Spirit Competition’s Communicator of the Year in 2014, plus is a previous recipient of the Chairman’s Award at the Louis Roederer International Wine Writers’ Awards. She is an award-winning wine journalist, author and broadcaster who also regularly hosts wine events across the country plus she’s a judge in international wine competitions.

3 FINE WINES 1 WINNER

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DELIVERY

Wine delivered to your door
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INTRODUCTIONS

Champagne welcome
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PRESENTATION

Keynote Speech 1 + Q&A
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WHITE WINE

White wine tasting session
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BREAKOUTS

Interactive Networking
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RED WINE

Red wine tasting session
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COMPETITION

CWO Winner Announced
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PRESENTATION

Keynote Speech 2 + Q&A
Impressive event and management of it. It was refreshing to have the opportunity to discuss views and experiences with a plethora of different companies on a common theme.
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EVENT DIRECTOR

AMMINA OUANGAR

020 3687 3968


EVENT HOST

CRAIG MCCARTNEY

020 3687 3941


SUMMARY

CWO and INFORMATICA present

Drive Engagement and Loyalty Through Customer Intelligence

Details

Date:
April 29
Time:
6:30 pm - 8:30 pm
Event Category:
Event Tags:
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Organizer

Ammina Ouangar