CWO AT HOME • UK&I • Experience
Win lasting customer loyalty through data-led experiences
Meet your peers from the comfort of your home as we discuss the pathway to agile and engaging modern customer experiences in retail, FMCG and QSR
1 place remaining
When
Thursday 7th November
18:30 – 20:30 GMT
Who
Ecommerce, digital, and tech leaders at retail, QSR, and FMCG organisations in the UK&I
Where
Your own home or office
Hosted by
Business insights
You’re invited to join your retail, FMCG, and QSR peers for an evening of insights, guided fine wine tasting, exclusive networking from the comfort of your home. Courtesy of Chief Wine Officer with CI&T, you’ll meet former Gartner Senior Advisor and current CI&T Director of Retail Strategy, Melissa Minkow, as well as Christian Buncher, Senior Director of Digital Product & CX Strategy. Together, you’ll discuss cutting-edge methods of harnessing data to build unbeatable digital experiences that keep customers coming back time and time again. Meanwhile, we’ll ship wines to your door so you can enjoy a curated wine tasting experience from celebrated wine expert, Jane Rakison. Can we reserve your spot?
Today’s cost-conscious consumer is extremely strategic when it comes to shopping behaviours. They demand digital shopping experiences that support their mission to maximise value. With an innovative, data-driven approach, market leaders are protecting and predicting customer needs to adapt and deliver. With this forward-thinking strategy, leading retailers and QSRs such as Domino’s are harnessing the power of available, centralised customer data to power AI and advanced analytics. Thanks to this approach, they are able to deliver hyper-personalisation that drives crucial loyalty — while saving up to £4.5 million a year.
Key discussion points
- How consumers are approaching the retail and QSR spaces
- The nuances of crafting the best digital experiences for retail shoppers and QSR consumers
- The priorities and technology challenges of QSR executives
This exclusive networking experience is open to just 12 ecommerce digital, and tech leaders in retail, QSR, and FMCG in the UK&I. Invite a relevant senior colleague by contacting the Event Director – but places are limited, so secure yours today.
What to expect
Business insights
Engage around topical subject matters contextualised by short, sharp thought leadership speeches. You’ll gain relevant business insights and real-world examples of how to put these into practice.
Industry networking
You’ll meet subject matter experts, industry leaders, and some of the best minds in your field. This is a chance to make valuable connections with your peers around your sector’s most pressing topics.
Wine and dine
Enjoy an expert-led wine tasting and fine dining experience at five-star restaurants and hotels around the world. You’ll also take part in some light competition to crown a new Chief Wine Officer. Soft drink options are also available for those who prefer an alcohol-free experience.
Guest pledge
Come prepared to contribute to discussions, think about anything specific you might like to learn, and please let us know if you won’t be able to make it on the night. We’ll take care of the rest, including introducing you to the event sponsor. So you can just enjoy the experience and tasting.
Who's attending
Confirmed attendees:
Costa Coffee, Gymshark, and British Airways to name a few.
RSVP now to avoid disappointment!
Speakers and hosts
Melissa Minkow
Director of Retail Strategy, CI&T
Christian Buncher
Senior Director of Digital Product & CX Strategy, CI&T
Jane Rakison
Wine Expert
Megan Powers
Chief Wine Officer
RSVP now: 1 place left
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Hosted by
CI&T (NYSE:CINT) is a global technology transformation specialist for 100+ large enterprises and fast growth clients. CI&T has a 30-year track record of helping clients navigate change to deliver accelerated business impact, with deep expertise across AI, strategy, customer experience, software development, cloud services, data, and more. CI&T’s proprietary AI platform, CI&T FLOW, boosts team productivity, ensuring fast, efficient, and scalable delivery of world-class solutions. Operating globally with over 6,500 professionals across 10 countries, CI&T is recognised by Forrester as a Leader in Modern Application Development Services.
Problem registering through the form? Have a question?
Contact the Event Director below.
What to expect from
CWO Dinner?
Exclusive insights. New connections. Premium wines.This is the CWO experience.
Held at some of the finest restaurants and hotels around the world, CWO Dinner events offer an unforgettable networking experience. Hear from expert speakers while making new connections over fine dining and curated wine tasting.
After an insightful discussion, one guest will be declared the evening’s ‘Chief Wine Officer’. Will you be the best taster in the room?
From business insights to peer networking and the famous CWO competition, find out more here.