CWO Dinner • USA • Experience
Protect and delight, withAI-driven BFSI experiences
AI is the key to unbeatable CX and defeating a new breed of fraudsters targeting BFSI organizations.
2 places remaining
When
Thursday, September 26
6:30 – 9:30PM ET
Where
Manhatta,
New York
Who
Tech, CX, fraud, ops,
wealth management and banking leaders
Hosted by
Business insights
You’re invited to an exclusive evening of fine dining and guided wine tasting at the award-winning Manhatta in NYC, courtesy of Chief Wine Officer, AWS, Genesys & Pindrop. You’ll meet a select group of BFSI experts to share insights while unpacking new ways to maximize AI advancements for exceptional CX and anti-fraud capabilities. During the discussions, you’ll also be treated to a fine wine tasting experience from one of only 418 Masters of Wine in the world. Can we book your seat at the table?
Any contact point between the customer and a BFSI organization is an opportunity to win loyalty. But without cutting-edge security, those same touchpoints can also bring huge risks. Luckily, market leaders are harnessing the power of combined AI-powered platforms to build a base of streamlined, end-to-end experiences, while also maintaining the most robust line of fraud defense. Eight out of the top ten US banks and credit unions are already using this approach. Are you ready to do the same?
Key discussion points
- Streamlining customer journeys with the power of generative AI
- New strategies for more efficient and effective BFSI experiences
- The latest fraud threats; including deepfakes, posed by AI and how to mitigate them
This exclusive networking experience is open to just 12 tech, CX, fraud, ops, wealth management and banking leaders from organizations throughout New York. Invite a relevant senior colleague by contacting the Event Director – but places are limited, so book yours today.
What to expect
Business insights
Engage around topical subject matters contextualised by short, sharp thought leadership speeches. You’ll gain relevant business insights and real-world examples of how to put these into practice.
Industry networking
You’ll meet subject matter experts, industry leaders, and some of the best minds in your field. This is a chance to make valuable connections with your peers around your sector’s most pressing topics.
Wine and dine
Enjoy an expert-led wine tasting and fine dining experience at five-star restaurants and hotels around the world. You’ll also take part in some light competition to crown a new Chief Wine Officer. Soft drink options are also available for those who prefer an alcohol-free experience.
Guest pledge
Come prepared to contribute to discussions, think about anything specific you might like to learn, and please let us know if you won’t be able to make it on the night. We’ll take care of the rest, including introducing you to the event sponsor. So you can just enjoy the experience and tasting.
Who's attending
Confirmed attendees:
UBS, Citi, JPMorgan Chase & Co., U.S. Bank, SBG Funding, Empire State Development Corporation, and Goldman Sachs to name a few.
RSVP now to avoid disappointment!
Speakers and hosts
Amit Gupta
VP Product Management, Research, and Engineering, Pindrop
David Porter
Managing Director Financial Services Sector, Genesys
Sachin Tandon
Principal, Global CX Lead for Banking, AWS
Christy Frank
Wine Expert
Craig McCartney
Managing Director, Chief Wine Officer
Your venue
Helmed by executive chef, Justin Bogle
Wine Spectator Best of Award of Excellence 2019 and 2020
Located sixty floors up with stunning views
With a constantly evolving menu that takes traditional technique and locally sourced ingredients to unexpected places, Manhatta is a modern New York restaurant, inspired by the unmatched energy of the city.
RSVP now: 2 places left
000 days 00 hours 00 minutes 00 seconds
Hosted by
Create smarter, more personalized customer and employee experiences. Customers want better, personalized experiences delivered to the channel or device that best suits them. With the Genesys Cloud CX platform, powered by AWS, we deliver the power of personalization in every experience, drawing on sentiment analysis and fed by conversational artificial intelligence (AI) analytics. All of this is delivered by the global market leaders in Contact Center as a Service and cloud infrastructure — assisted by AWS generative AI solutions. Together, we help financial services organizations exceed customer expectations, drive brand loyalty and deliver more impactful customer engagements.
Pindrop’s solutions are leading the way to the future of voice by establishing the standard for identity, security, and trust for every voice interaction. Pindrop’s solutions protect some of the world’s biggest banks, insurers, and retailers using patented technology that extracts intelligence from every call and voice encountered. Pindrop solutions help detect fraudsters and authenticate genuine customers, reducing fraud and operational costs while improving customer experience and protecting brand reputation. Pindrop, a privately held company headquartered in Atlanta, GA, was founded in 2011 by Dr. Vijay Balasubramaniyan, Dr. Paul Judge, and Dr. Mustaque Ahamad and is venture-backed by Andreessen Horowitz, Citi Ventures, Felicis Ventures, CapitalG, GV, IVP, and Vitruvian Partners. For more information, please visit pindrop.com.
Problem registering through the form? Have a question?
Contact the Event Director below.
What to expect from
CWO Dinner?
Exclusive insights. New connections. Premium wines.This is the CWO experience.
Held at some of the finest restaurants and hotels around the world, CWO Dinner events offer an unforgettable networking experience. Hear from expert speakers while making new connections over fine dining and curated wine tasting.
After an insightful discussion, one guest will be declared the evening’s ‘Chief Wine Officer’. Will you be the best taster in the room?
From business insights to peer networking and the famous CWO competition, find out more here.