CWO Dinner • Switzerland • AI/ML
The autonomous advantage: Agentic AI for high value customer engagement
Join us for fine wines, luxury dining, and AI strategies for personalising customer interactions and journeys across every touchpoint, instantly.
12 places remaining
Diese Veranstaltung wird auf Deutsch und Englisch durchgeführt. Um diese Seite auf Englisch zu sehen, klicken Sie hier.
When
Wednesday 17th June
18:30 – 21:30 CEST
Where
Storchen,
Zurich
Who
Marketing, digital, and customer leaders
Hosted by
Business insights
You’re invited to an unforgettable evening of fine wine tasting, high-level networking, and gourmet dining; courtesy of Chief Wine Officer & Pega. In majestic surroundings, you’ll meet experts including Pega’s AI Lab Director and Chief Scientist; Peter van der Putten. Together, you’ll explore how agentic AI is enabling organisations around the world to move away from reactive campaigns towards always-on, autonomous and personalised interactions. Meanwhile, you’ll also be treated to a guided fine wine tasting experience from celebrated Master of Wine, Alison Flemming. Can we book you a seat at the table?
Market leading organisations are creating an unbeatable competitive advantage by focussing on three key areas: customer lifetime value, data intelligence, and operational efficiency. It’s possible to make huge leaps forward in all three crucial arenas, by deploying agentic AI as a centralised decisioning brain that continuously optimises across every touchpoint. The results speak for themselves, with Rabobank increasing click-through rate by 38% across all commercial channels, while HSBC boosted email open rates by a staggering 200%. With the insight gained from this event, you’ll be able to do the same.
Key discussion points
- How to achieve sustainable, 1:1 hyper personalisation at scale
- Harnessing AI automation and orchestration for accelerated innovation and time-to-market
- Achieving growth that’s measurable and secure at every step
This exclusive networking experience is open to just 12 marketing, digital, and customer leaders from organisations in and around Zurich. You’re welcome to invite a relevant senior colleague by contacting the Event Director—but seats are filling fast, so book yours now.
What to expect
Business insights
Engage around topical subject matters contextualised by focussed, relaxed thought leadership speeches. You’ll gain relevant business insights and real-world examples of how to put these into practice.
Industry networking
In a relaxed environment, you’ll meet subject matter experts, industry leaders, and some of the best minds in your field. This is a chance to make valuable connections with your peers around your sector’s most pressing topics.
Wine and dine
Enjoy an expert-led wine tasting and fine dining experience at five-star restaurants and hotels around the world. You’ll also take part in some light competition to crown a new Chief Wine Officer. Soft drink options are also available for those who prefer an alcohol-free experience.
Guest pledge
Come prepared to contribute to discussions, think about anything specific you might like to learn, and please let us know if you won’t be able to make it on the night. We’ll take care of the rest, including introducing you to the event sponsor. So you can just enjoy the experience and tasting.
Speakers and hosts
Peter van der Putten
Director AI Lab and Lead Scientist, Pega
Davide Gallo
Senior Director Sales and Client Growth, Pega
Alison Flemming MW
Master of Wine
Craig McCartney
Managing Director, Chief Wine Officer
Your venue
Michelin-starred at GaultMillau awarded
Riverside dining in the heart of the city
A modern take on classic cuisine
Located within the iconic Hotel Storchen, the Salon Littéraire is an intimate space in which to enjoy some of the finest food in all of Zürich. Head Chef, Stefan Jäckel, provides modern French-inspired fine dining, with a strong focus on seasonal ingredients, precision, and refined sauces, all of which will make for an unforgettable evening.
RSVP now: 12 places left
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Hosted by
Pega provides a powerful platform that empowers the world’s leading organizations to unlock business agility and realize customer lifetime value. Our AI-powered decisioning and workflow automation solutions help solve their most pressing business challenges — from personalizing engagement to automating service and streamlining operations. We have helped some of the world’s largest brands achieve breakthrough results for over 40 years. For more information, please visit www.pega.com.
Problem registering through the form? Have a question?
Contact the Event Director below.
What to expect from
CWO Dinner?
Exclusive insights. New connections. Premium wines.This is the CWO experience.
Held at some of the finest restaurants and hotels around the world, CWO Dinner events offer an unforgettable networking experience. Hear from expert speakers while making new connections over fine dining and curated wine tasting.
After an insightful discussion, one guest will be declared the evening’s ‘Chief Wine Officer’. Will you be the best taster in the room?
From business insights to peer networking and the famous CWO competition, find out more here.