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Right message, right time, right channel: Unlocking the customer journey

May 21, 2020 @ 6:30 pm - 8:15 pm

We’re combining our experience in the physical and digital spaces to bring Chief Wine Officer to your door.
The networking continues!

CWO : DIGITAL and Adobe present a virtual wine tasting experience – with real wine

Right Message, Right Time, Right Channel: Orchestrating the Customer Journey

WHAT’S ON THE DIGITAL AGENDA

This May, Chief Wine Officer is excited to bring you CWO: DIGITAL’s “Right Message, Right Time, Right Channel: Orchestrating the Customer Journey.” In partnership with Adobe, discover how you can achieve real-time personalisation and consistent customer experiences (CX) across any channel, device and touchpoint. This interactive virtual wine-tasting experience will be an opportunity to network and hear from thought and industry leaders on how to set your organisation up for success in an omnichannel world – where a seamless customer journey means understanding the customer.

As businesses continue to seek new and better ways to interact with their customers on a multitude of channels, discover why personalisation and orchestration are key to delivering tailored and relevant experiences. At CWO : DIGITAL’s virtual event you’ll join Marketing and CX leaders to explore and discuss how you can create immersive experiences with great content, drive hyper-personalisation across touchpoints and leverage real-time insights powered by Artificial Intelligence.

On the night, best practices and industry insight will come from guest speaker Saul Lopes – CRM & Cross-Channel luminary speaker from major UK retailer, who’ll share with you how by deploying Adobe Experience Cloud they delivered exceptional omnichannel campaigns for their customers and exceeded revenue goals and ROI. Deliver the right message, at the right time, on the right channel. Save your spot now for this exclusive virtual experience like no other with C-suite peers and embark on our journey to become an experience leader.

Your evening will end with some light entertainment provided by our highly sought-after Wine Expert, Jane Parkinson. Whom alongside the night’s thought-provoking content will share some nuanced wine-tasting tips. We hope you take down some tasting notes, as our host Richard Porter will honour one attendee with the enviable title of Chief Wine Officer.

Business continues and so must interactive events such as this. We look forward to having you joining us virtually and partaking in this discussion.

WHO’S ATTENDING

You’ll join leaders in marketing, technology, customer success and transformation. Prepare to connect with C-Suite peers as we blend the physical and digital, bringing key insights to the comfort of your home.

Save your spot now to discover how to unlock customer success with personalisation.

This C-suite virtual experience is an opportunity for you to network with CMOs, CTOs, and Customer Success leaders.

YOUR HOST


Adobe is a world-renowned digital leader. Its mission is to give everyone – from emerging artists to global brands alike – everything they need to design and deliver exceptional digital experiences.

Adobe’s range of products empower users to deliver beautiful and engaging experiences that transform how companies interact with customers across every screen. Ultimately, Adobe aims to help businesses save time and money while improving quality and efficiency.

RSVP HERE 2 places left

Thank you to the CWO team and sponsors for a great evening. I look forward to following up with the new contacts you allowed me to meet and will keep an eye out for future events of interest.
Excellent event, and nice balance of business content, networking and learning about wine.

CHIEF WINE OFFICER : DIGITAL EXPERIENCE

JANE PARKINSON

Wine Expert


Our premium event series is all about mixing business with pleasure. This virtual event brings together high-level business discussions and networking. We also nicely blend the virtual and physical spaces, inviting guests to sample the finest wines from home, guided by the best wine-tasters in the world.

But it doesn’t stop there – you’ll also get to take part in light competition to put your newfound wine knowledge to the test. Join us to take part in our wine expert’s wine-related competition to see if you can win the title of Chief Wine Officer.

Wine expert, Jane Parkinson frequently appears BBC1’s Saturday Kitchen Live. Crowned International Wine & Spirit Competition’s Communicator of the Year back in 2014, Jane has gone on to win many awards, which also include the Chairman’s Award at the Louis Roederer International Wine Writers’ Awards. Her many accolades vary from award-winning wine journalist, to author and broadcaster, whilst she still finds time to host and judge an array of wine events and competitions across the country throughout the year.

3 FINE WINES 1 WINNER

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DELIVERY

Wine delivered to your door
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INTRODUCTIONS

Champagne welcome
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PRESENTATION

Keynote Speech 1 + Q&A
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WHITE WINE

White wine tasting session
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PRESENTATION

Keynote Speech 2 + Q&A
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RED WINE

Red wine tasting session
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DISCUSSION

Interactive Q&A
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COMPETITION

CWO Winner Announced
It was indeed a wonderful evening. Made a few valuable contacts who are passionate about what they do.

EVENT DIRECTOR

SAVANNAH GIORGI

020 3687 3965


EVENT HOST

RICHARD PORTER

020 3687 3940


SUMMARY

CWO and Adobe present

Right message, right time, right channel: Unlocking the customer journey

Details

Date:
May 21, 2020
Time:
6:30 pm - 8:15 pm
Event Category:
Event Tags:
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Organizer

Savannah Giorgi