This May, Chief Wine Officer is excited to bring you CWO: DIGITAL’s “Right Message, Right Time, Right Channel: Orchestrating the Customer Journey.” In partnership with Adobe, discover how you can achieve real-time personalisation and consistent customer experiences (CX) across any channel, device and touchpoint. This interactive virtual wine-tasting experience will be an opportunity to network and hear from thought and industry leaders on how to set your organisation up for success in an omnichannel world – where a seamless customer journey means understanding the customer.

As businesses continue to seek new and better ways to interact with their customers on a multitude of channels, discover why personalisation and orchestration are key to delivering tailored and relevant experiences. At CWO : DIGITAL’s virtual event you’ll join Marketing and CX leaders to explore and discuss how you can create immersive experiences with great content, drive hyper-personalisation across touchpoints and leverage real-time insights powered by Artificial Intelligence.

On the night, best practices and industry insight will come from guest speaker Saul Lopes – CRM & Cross-Channel luminary speaker from major UK retailer, who’ll share with you how by deploying Adobe Experience Cloud they delivered exceptional omnichannel campaigns for their customers and exceeded revenue goals and ROI. Deliver the right message, at the right time, on the right channel. Save your spot now for this exclusive virtual experience like no other with C-suite peers and embark on our journey to become an experience leader.

Your evening will end with some light entertainment provided by our highly sought-after Wine Expert, Jane Parkinson. Whom alongside the night’s thought-provoking content will share some nuanced wine-tasting tips. We hope you take down some tasting notes, as our host Richard Porter will honour one attendee with the enviable title of Chief Wine Officer.

Business continues and so must interactive events such as this. We look forward to having you joining us virtually and partaking in this discussion.

You’ll join leaders in marketing, technology, customer success and transformation. Prepare to connect with C-Suite peers as we blend the physical and digital, bringing key insights to the comfort of your home.

Save your spot now to discover how to unlock customer success with personalisation.

This C-suite virtual experience is an opportunity for you to network with CMOs, CTOs, and Customer Success leaders.